Shipping + Pick up Policy
Shipping Policy
Items will ship within 3 business days of purchase. All items are shipped through the U.S. Postal Service and typically arrive within 5-7 business days. All orders will be provided with tracking. If you have an issue with your order, or your item is not received within 10 business days, please contact us at: moderngroovebtq@gmail.com
Pick up Policy
We offer two free pick up locations: our store front in Jacksonville, IL and Roodhouse, IL. You will be noticed via text or email (whichever we have on file) when your items have been put out for pick up. Items will be available for pick within 24-48 hours.
When choosing the pick up option, please ensure you will be able to pick up your items within 2 weeks of purchase. Items that sit in the pick up locations longer than the two week timeframe may be subject to restock in the store without being refunded or you will be asked to pay the cost of shipping the items.